POLICIES

AND AMENITIES

AMENITIES

  • Seating Capacity: 3,500 seats with premium and general admission options

  • VIP & Suite Seating: Exclusive viewing areas with private service and amenities

  • Concessions & Dining: A variety of food and beverage options, including local favorites

  • Full-Service Bar: Located on the main concourse, offering beer, wine, and specialty cocktails (ID required for alcohol purchase)

  • Merchandise & Retail Areas: Shop event-related merchandise and souvenirs

  • Free Public Wi-Fi: Stay connected throughout the venue

  • State-of-the-Art Sound & Lighting: Enhanced event experience for concerts and performances

  • Accessible Seating & Services: ADA-compliant seating, elevators, and assistance available upon request

  • Parking: On-site and overflow parking available with accessible spaces

  • Security & Guest Services: Staff available to assist with directions, lost items, and inquiries

POLICIES

To ensure a safe and enjoyable experience for all guests, the Universal Arena enforces the following policies:

Ticketing & Entry

  • All guests must have a valid ticket for entry.

  • Children under 16 must be accompanied by an adult.

  • Re-entry is not permitted without prior authorization.

  • Bags larger than a small purse or clutch are not allowed (see bag policy below).

Alcohol & Bar Policy

  • Alcohol is available for guests 21+ with valid ID.

  • A two-drink limit per transaction is enforced.

  • Guests who appear intoxicated may be denied service or removed from the venue.

  • No outside alcohol is allowed.

  • Alcohol sales end 30 minutes before the event concludes (varies by event).

Smoking & Vaping

  • The Universal Arena is a smoke-free facility (including e-cigarettes and vaping).

  • Designated smoking areas are available outside the venue.

Security & Prohibited Items

  • All guests are subject to bag checks and metal detectors upon entry.

  • Prohibited items include:

    • Weapons of any kind

    • Outside food and beverages (excluding medical needs)

    • Large bags, backpacks, and oversized items

    • Illegal substances or drug paraphernalia

    • Laser pointers, air horns, or disruptive noisemakers

    • Professional cameras, drones, or recording equipment without approval

Photography & Recording

  • Personal photos and social media sharing are encouraged!

  • Professional cameras, tripods, and recording equipment require prior approval.

  • Live streaming or unauthorized video recording is prohibited.

Bag Policy

  • Only small bags or clear stadium-approved bags are permitted.

  • All bags are subject to search at security checkpoints.